Outreach

Who Are Underserved Customers?

The NRCS Outreach Division defines underserved customers as:

Individuals and groups who have not participated in or have received limited benefits from USDA or NRCS programs which may improve their quality of life and/or the environment.

Examples of historically underserved are farmers/ranchers and landowners/operators with limited resources, minority groups (including American Indians, Alaskan Natives and Aleuts), women, and the physically challenged. Underserved farmers may also include small farmers, organic farmers, and other farmers with production practices that are different from most farmers in the area. Underserved non-farmers may include members of religious and ethnic groups, and rural and urban communities which can benefit from USDA-NRCS programs and technical assistance.